Nine days around opening, day by day
Once you sign, this is what the 9 days around your opening look like - day by day, gate by gate. Not a support promise, a measurable process.
Got an opening date in mind? Pick one and the 9-day timeline below becomes your own calendar.
Swipe and tap each day to see what happens
D-4 · Take positions
The store gets its hardware finished. Your team starts real training, not theory.
- Finish the setup: counter, signage, equipment installed in place
- Staff start training: base milk cooking and recipe preparation
- 8 Phúc Tea teams kick in together: supply, marketing, delivery apps, content, operations, customer care, setup, coordination
Measured by results, not task counts
Opening week is signed off with 5 numbers. Nobody is done just because the to-do list is ticked.
Grand Opening revenue
Against the target set before opening day.
Revenue D+1 to D+4
Against the store's break-even point, measured daily.
Cups per day
Pace held day after day, no slide allowed.
Marketing spend
Actual spend within 5% of budget.
Google reviews
4.7 stars or higher through opening week.
Your staff must pass the exam before working the counter
This standard applies to every store, even if you have never worked in F&B. The trainer grades objectively - nobody self-reports as trained.
| Exam part | Pass threshold |
|---|---|
| Base milk cooking (Phúc Tea specialty) | Score 8/10 or higher |
| Recipe preparation | Correct measures, 4 of 5 cups pass |
| Food safety & hygiene | 5/5, one mistake fails |
| POS operation | 10 scenarios, max 45 seconds/order |
| Stock in - out - inventory | Pass per the system's inventory standard |
The bad days are already planned for
5 common opening-week risks, each with a counter-measure built into the process before the door ever opens.
Base milk runs out mid-shift
Counter-measure in place: Cooked at least 2 hours ahead, end-of-shift stock kept at 30% or more.
POS jams at peak hours
Counter-measure in place: One person dedicated to the POS, handwritten-bill backup ready.
Service time collapses
Counter-measure in place: Fixed roles: order taking, preparing, serving and checking.
Key staff absent without notice
Counter-measure in place: Always at least 2 people certified on base milk cooking.
Toppings run out at rush hour
Counter-measure in place: Quotas set per time window, checked before the rush.
2 golden rules
1If a gate is not passed, the next gate does not open.
2Nobody self-reports as done. Every result is measured or graded objectively.
This is the preview version. The full set of 24 KPIs for 8 teams is activated for your store the moment you sign.
Want this playbook running for your store?
Leave your details and the Phúc Tea franchise team will reach out within 1-2 business days - you talk directly with the Founder about your own opening journey. No commitment, no pressure.